Navigating the Digital Transformation Landscape in Indonesia: A Qualitative Sectoral Analysis

This study explores the factors influencing digital transformation (DX) in Indonesia through a qualitative analysis of various sectors, focusing on C-level executives. It identifies seven key dimensions-Strategy, Organization and Structure, Technology, Transformation Process, Employee, Customer, and...

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Bibliographic Details
Published in:Digest of technical papers - IEEE International Conference on Consumer Electronics pp. 805 - 811
Main Authors: Haryanti, Tining, Rakhmawati, Nur Aini, Subriadi, Apol Pribadi
Format: Conference Proceeding
Language:English
Published: IEEE 13.08.2024
Subjects:
Cultural differences
Digital transformation
Faces
Focusing
Global communication
Government
Inter Coder Agreement
Navigation
Qualitative Methods
Reliability
Semantics
Technological innovation
ISSN:2159-1423
Online Access:Get full text
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Summary:This study explores the factors influencing digital transformation (DX) in Indonesia through a qualitative analysis of various sectors, focusing on C-level executives. It identifies seven key dimensions-Strategy, Organization and Structure, Technology, Transformation Process, Employee, Customer, and Culture-comprising thirty-two sub-dimensions that impact DX success. Validation and reliability were confirmed with a high global Alpha Biner (0.965) and semantic data alpha values (0.933 to 0.99). The cultural dimension posed the greatest challenges, with issues such as the willingness to change and social collaboration. The proposed solutions include community counseling and educational activities. The government sector faces significant DX hurdles owing to rigid structures, budget constraints, and skill gaps. This study highlights the need for sector-specific adjustments to accurately measure digital maturity and calls for further empirical research across sectors. These findings provide a framework for organizations to independently assess and enhance their DX progress.
ISSN:2159-1423
DOI:10.1109/ISCT62336.2024.10791195