Implementation of service-based e-government and establishment of state IT components interoperability at local authorities

This paper addresses different institutional and technological contexts, which must be considered when implementing e-government features at local authorities. Estonian success in establishment of nation-wide digital record management is based on broad use of various centralized IT solutions (X-road...

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Published in:2011 3rd International Conference on Advanced Computer Control pp. 371 - 377
Main Authors: Pappel, Ingrid, Pappel, Ingmar
Format: Conference Proceeding
Language:English
Published: IEEE 01.01.2011
Subjects:
e-governance
e-services
Government
information society
Internet
interoperability
Logic gates
paperless management
records management
service-oriented architecture
software implementation
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ISBN:1424488095, 9781424488094
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Abstract This paper addresses different institutional and technological contexts, which must be considered when implementing e-government features at local authorities. Estonian success in establishment of nation-wide digital record management is based on broad use of various centralized IT solutions (X-road, DEC etc.) and provision of interoperability of those solutions. Initial prerequisite for efficient paperless and record management is a well-implemented and well-operating electronic record management system that constitutes the main process layer of a local authority. This paper is based on e-governance project1 which has enabled to provide facilities for paperless management in about 100 local authorities. The paper concludes with a discussion of the advantages of service-based orientation for this project, and based on this, recommendations for similar projects with an infrastructural component undertaken by local governments.
AbstractList This paper addresses different institutional and technological contexts, which must be considered when implementing e-government features at local authorities. Estonian success in establishment of nation-wide digital record management is based on broad use of various centralized IT solutions (X-road, DEC etc.) and provision of interoperability of those solutions. Initial prerequisite for efficient paperless and record management is a well-implemented and well-operating electronic record management system that constitutes the main process layer of a local authority. This paper is based on e-governance project1 which has enabled to provide facilities for paperless management in about 100 local authorities. The paper concludes with a discussion of the advantages of service-based orientation for this project, and based on this, recommendations for similar projects with an infrastructural component undertaken by local governments.
Author Pappel, Ingrid
Pappel, Ingmar
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  surname: Pappel
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  organization: Dept. of Inf., Tallinn Univ. of Technol., Tallinn, Estonia
– sequence: 2
  givenname: Ingmar
  surname: Pappel
  fullname: Pappel, Ingmar
  email: Ingmar@interinx.com
  organization: Dept. of Inf., Tallinn Univ. of Technol., Tallinn, Estonia
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Snippet This paper addresses different institutional and technological contexts, which must be considered when implementing e-government features at local authorities....
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StartPage 371
SubjectTerms e-governance
e-services
Government
information society
Internet
interoperability
Logic gates
paperless management
records management
service-oriented architecture
software implementation
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Title Implementation of service-based e-government and establishment of state IT components interoperability at local authorities
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