Application of iterative software development methodologies for reducing service quality gaps
The necessity to satisfy the customers' needs leads to importance of using some methods of IT-service processes organization and monitoring in order to eliminate the possibility of gaps. The paper presents an approach to the application of iterative software development methodologies for reduct...
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| Veröffentlicht in: | Proceedings of the 2014 IEEE NW Russia Young Researchers in Electrical and Electronic Engineering Conference : 3-5 February 2014 S. 36 - 37 |
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| Format: | Tagungsbericht |
| Sprache: | Englisch |
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IEEE
01.02.2014
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| ISBN: | 9781479925933, 1479925934 |
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| Abstract | The necessity to satisfy the customers' needs leads to importance of using some methods of IT-service processes organization and monitoring in order to eliminate the possibility of gaps. The paper presents an approach to the application of iterative software development methodologies for reduction of the service quality gaps. |
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| AbstractList | The necessity to satisfy the customers' needs leads to importance of using some methods of IT-service processes organization and monitoring in order to eliminate the possibility of gaps. The paper presents an approach to the application of iterative software development methodologies for reduction of the service quality gaps. |
| Author | Yachenko, Vladimir Galkina, Olga |
| Author_xml | – sequence: 1 givenname: Olga surname: Galkina fullname: Galkina, Olga email: olya.kukri@mail.ru organization: St. Petersburg Electrotech. Univ. "LETI", St. Petersburg, Russia – sequence: 2 givenname: Vladimir surname: Yachenko fullname: Yachenko, Vladimir email: berater51@list.ru organization: St. Petersburg Electrotech. Univ. "LETI", St. Petersburg, Russia |
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| Snippet | The necessity to satisfy the customers' needs leads to importance of using some methods of IT-service processes organization and monitoring in order to... |
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| SubjectTerms | agile software development IT-service Iterative methods Monitoring Planning Production Quality management service quality gaps Software waterfall software development |
| Title | Application of iterative software development methodologies for reducing service quality gaps |
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