I hope and I continue

Purpose Continued usage of information systems (ISs) is highly critical to a firm’s sustained success. The expectancy-disconfirmation framework has been effective in explaining continuance. However, our own experiences suggest that we may continue using an IS despite low satisfaction. One of the rea...

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Bibliographic Details
Published in:	Industrial management + data systems Vol. 118; no. 4; pp. 728 - 744
Main Author:	Ding, Yi
Format:	Journal Article
Language:	English
Published:	Wembley Emerald Publishing Limited 14.05.2018 Emerald Group Publishing Limited
Subjects:	Anxiety Applications programs Appraisals Brand loyalty Consumer behavior Consumers Customer services Decision making Electronic commerce Emotions Information systems Least squares method Literature reviews Mobile commerce Mobile computing Retention Software Theory Disconfirmation Appraisal theory Hope IS continuance Past usage behaviour
ISSN:	0263-5577, 1758-5783
Online Access:	Get full text
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