Perceived workplace ostracism and deviant workplace behavior: The moderating effect of psychological capital

Many workplaces have paid more attention to employee behavior in a competitive, dynamic, and expanding business environment since it impacts productivity, efficiency, and effectiveness. These employee behaviors can either be positive or negative. Deviant workplace behaviors are such a form of negati...

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Published in:Pakistan Journal of Commerce and Social Sciences Vol. 15; no. 3; pp. 476 - 496
Main Authors: Preena, Gnei Rushna, Janadari, Nadira
Format: Journal Article
Language:English
Published: Lahore Johar Education Society, Pakistan (JESPK) 2021
Johar Educational Society, Pakistan
Subjects:
Behavior
Data analysis
deviant workplace behavior
Employee behavior
Employees
Information technology
information technology sector
Ostracism
perceived workplace ostracism
psychological capital
Social exchange theory
Software
software engineers,Sri Lanka
Software industry
Success
Work environment
Workers
Sri Lanka
ISSN:2309-8619, 1997-8553, 2309-8619
Online Access:Get full text
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Summary:Many workplaces have paid more attention to employee behavior in a competitive, dynamic, and expanding business environment since it impacts productivity, efficiency, and effectiveness. These employee behaviors can either be positive or negative. Deviant workplace behaviors are such a form of negative behavior that fallouts as a result of workplace ostracism. The degree to which an employee practices any deviant workplace behaviors is determined by his/her level of psychological capital. Hence this study aimed at finding the moderating role of psychological capital on the relationship between perceived workplace ostracism and deviant workplace behaviors among software engineers in the Information Technology (IT) sector in Sri Lanka. Accordingly, the data collection was done from 186 software engineers using the simple random sampling method. Further, the data analysis was done using the Partial Least Squares -Structural Equation Modelling (PLS-SEM) method with Smart-PLS 3software.After the data analysis, the study findings revealed that perceived workplace ostracism positively impacts deviant workplace behavior, and psychological capital moderates the association between perceived workplace ostracism and deviant workplace behavior. Furthermore, the research findings brought valuable theoretical and managerial implications regarding human resources practices that could control workplace ostracism and deviant workplace behaviors while enhancing psychological capital, followed by implications and future research directions.
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ISSN:2309-8619
1997-8553
2309-8619