The extent of algorithm aversion in decision-making situations with varying gravity

Algorithms already carry out many tasks more reliably than human experts. Nevertheless, some subjects have an aversion towards algorithms. In some decision-making situations an error can have serious consequences, in others not. In the context of a framing experiment, we examine the connection betwe...

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Vydáno v:PloS one Ročník 18; číslo 2; s. e0278751
Hlavní autoři: Filiz, Ibrahim, Judek, Jan René, Lorenz, Marco, Spiwoks, Markus
Médium: Journal Article
Jazyk:angličtina
Vydáno: United States Public Library of Science 21.02.2023
Public Library of Science (PLoS)
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ISSN:1932-6203, 1932-6203
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Shrnutí:Algorithms already carry out many tasks more reliably than human experts. Nevertheless, some subjects have an aversion towards algorithms. In some decision-making situations an error can have serious consequences, in others not. In the context of a framing experiment, we examine the connection between the consequences of a decision-making situation and the frequency of algorithm aversion. This shows that the more serious the consequences of a decision are, the more frequently algorithm aversion occurs. Particularly in the case of very important decisions, algorithm aversion thus leads to a reduction of the probability of success. This can be described as the tragedy of algorithm aversion.
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Competing Interests: The authors have declared that no competing interests exist.
ISSN:1932-6203
1932-6203
DOI:10.1371/journal.pone.0278751