Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic

The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-...

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Vydané v:Education and information technologies Ročník 25; číslo 6; s. 5261 - 5280
Hlavní autori: Almaiah, Mohammed Amin, Al-Khasawneh, Ahmad, Althunibat, Ahmad
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: New York Springer US 01.11.2020
Springer
Springer Nature B.V
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ISSN:1360-2357, 1573-7608
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Abstract The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.
AbstractList The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.
The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.
Audience Higher Education
Postsecondary Education
Academic
Author Almaiah, Mohammed Amin
Althunibat, Ahmad
Al-Khasawneh, Ahmad
Author_xml – sequence: 1
  givenname: Mohammed Amin
  surname: Almaiah
  fullname: Almaiah, Mohammed Amin
  email: malmaiah@kfu.edu.sa
  organization: Faculty of Computer Sciences and Information Technology, King Faisal University
– sequence: 2
  givenname: Ahmad
  surname: Al-Khasawneh
  fullname: Al-Khasawneh, Ahmad
  organization: Computer Information Systems, Hashemite University of Jordan
– sequence: 3
  givenname: Ahmad
  surname: Althunibat
  fullname: Althunibat, Ahmad
  organization: Department of Software Engineering, Al-Zaytoonah University of Jordan
BackLink http://eric.ed.gov/ERICWebPortal/detail?accno=EJ1276395$$DView record in ERIC
https://www.ncbi.nlm.nih.gov/pubmed/32837229$$D View this record in MEDLINE/PubMed
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Issue 6
Keywords E-learning system
COVID-19 pandemic
Success factors
Challenges of E-learning system
Language English
License Springer Science+Business Media, LLC, part of Springer Nature 2020.
This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
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Snippet The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such...
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StartPage 5261
SubjectTerms College Students
Computer Appl. in Social and Behavioral Sciences
Computer Science
Computers and Education
Coronaviruses
COVID-19
Education
Educational Technology
Electronic Learning
Epidemics
Foreign Countries
Information Systems Applications (incl.Internet)
Online instruction
Pandemics
Saudi Arabia
Technology Uses in Education
Universities
Use Studies
User Interfaces and Human Computer Interaction
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Title Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic
URI https://link.springer.com/article/10.1007/s10639-020-10219-y
http://eric.ed.gov/ERICWebPortal/detail?accno=EJ1276395
https://www.ncbi.nlm.nih.gov/pubmed/32837229
https://www.proquest.com/docview/2471783203
https://www.proquest.com/docview/2437126791
https://pubmed.ncbi.nlm.nih.gov/PMC7243735
Volume 25
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