Exploratory interviews with Australian clinical research staff on how they communicate with participants

Background The connection between participants and their research team can affect how safe, informed, and respected a participant feels, and their willingness to complete a research project. Communication between researchers and participants is key to developing this connection, but there is little...

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Veröffentlicht in:BMC medical research methodology Jg. 24; H. 1; S. 319 - 11
Hauptverfasser: Wells, Gudrun, Bowden, Janelle, Colyer, Duncan, Kay, Eleonora, Lukeman, Sarah, Newett, Lyndsay, Eckstein, Lisa
Format: Journal Article
Sprache:Englisch
Veröffentlicht: London BioMed Central 26.12.2024
BioMed Central Ltd
Springer Nature B.V
BMC
Schlagworte:
Analysis
Australia
Beliefs, opinions and attitudes
Biomedical Research - methods
Clinical research
Clinical trials
Communication
Communication strategies
Consent
Corporate sponsorship
Ethics
Female
Health Sciences
Humans
Interpersonal communication
Interviews
Interviews as Topic
Male
Medical research personnel
Medicine
Medicine & Public Health
Positivism
Qualitative Research
Research participants
Research Personnel - psychology
Research staff
Research Subjects - psychology
Research Subjects - statistics & numerical data
Researchers
Social aspects
Statistical Theory and Methods
Statistics for Life Sciences
Theory of Medicine/Bioethics
Australia
Clinical trials
Research staff
Clinical research
Research participants
Communication strategies
ISSN:1471-2288, 1471-2288
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Zusammenfassung:Background The connection between participants and their research team can affect how safe, informed, and respected a participant feels, and their willingness to complete a research project. Communication between researchers and participants is key to developing this connection, but there is little published work evaluating how communication during clinical research is conducted. Purpose This paper explores what communications happen (and how) with research participants in Australia post consenting to participate in clinical research. It provides reflections from Australians working in clinical research about their current strategies, or those they would like to use, to communicate with research participants. Methods This exploratory, qualitative descriptive study reports findings associated with twenty semi-structured interviews that were undertaken with people who work in clinical research in Australia (such as staff in participant facing, site management, or sponsor representative roles). These interviews were conducted and analysed inductively using thematic analysis. Findings Research staff reported using a range of communication strategies which varied in implementation, uptake, and suitability between clinical research studies and sites. Four major themes were identified in the interviews: [ 1 ] staff use innovative pragmatism to communicate; [ 2 ] staff tailor the communication strategies to fit the participants’ context; [ 3 ] the site, its systems, and staff training all impact communication; [ 4 ] successful communication requires collaboration between stakeholders. Conclusion There are a variety of communication strategies, methods and activities research staff currently employ with trial participants, which vary in purpose, method, resources required, and suitability between studies and sites. Thorough consideration of the participants’ contexts and the capacity of research sites is crucial for the design of studies which allow for effective communication between the research team and participants. The authors encourage those developing clinical research projects to involve site staff and consumer representatives early in planning for communication with participants.
Bibliographie:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
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ISSN:1471-2288
1471-2288
DOI:10.1186/s12874-024-02417-w