THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW

This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this to...

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Published in:	Public administration (London) Vol. 92; no. 1; pp. 1 - 20
Main Authors:	KUIPERS, BEN S., HIGGS, MALCOLM, KICKERT, WALTER, TUMMERS, LARS, GRANDIA, JOLIEN, VAN DER VOET, JORIS
Format:	Journal Article
Language:	English
Published:	Oxford, UK Blackwell Publishing Ltd 01.03.2014
Subjects:	Bridges Building Management Change Change agents Changes Comparative analysis Comparative studies Contextual analysis Leadership Literary criticism Literature Reviews Management Management development Management of change Management theory Organizations Public administration Public Buildings Public management
ISSN:	0033-3298, 1467-9299
Online Access:	Get full text
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Abstract	This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in‐depth empirical and comparative studies on change processes.
AbstractList	This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in‐depth empirical and comparative studies on change processes. This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in-depth empirical and comparative studies on change processes. Adapted from the source document. This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in-depth empirical and comparative studies on change processes. [PUBLICATION ABSTRACT] This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in-depth empirical and comparative studies on change processes. Reprinted by permission of Blackwell Publishers
Author	KICKERT, WALTER TUMMERS, LARS GRANDIA, JOLIEN KUIPERS, BEN S. HIGGS, MALCOLM VAN DER VOET, JORIS
Author_xml	– sequence: 1 givenname: BEN S. surname: KUIPERS fullname: KUIPERS, BEN S. organization: Department of Public Administration, Erasmus University Rotterdam, The Netherlands – sequence: 2 givenname: MALCOLM surname: HIGGS fullname: HIGGS, MALCOLM organization: Southampton Management School, University of Southampton, UK – sequence: 3 givenname: WALTER surname: KICKERT fullname: KICKERT, WALTER organization: Department of Public Administration, Erasmus University Rotterdam, The Netherlands – sequence: 4 givenname: LARS surname: TUMMERS fullname: TUMMERS, LARS organization: Department of Public Administration, Erasmus University Rotterdam, The Netherlands – sequence: 5 givenname: JOLIEN surname: GRANDIA fullname: GRANDIA, JOLIEN organization: Department of Public Administration, Erasmus University Rotterdam, The Netherlands – sequence: 6 givenname: JORIS surname: VAN DER VOET fullname: VAN DER VOET, JORIS organization: Department of Public Administration, Erasmus University Rotterdam, The Netherlands
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Copyright	2013 John Wiley & Sons Ltd. Copyright Blackwell Publishing Ltd. Mar 2014
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Snippet	This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this...
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SubjectTerms	Bridges Building Management Change Change agents Changes Comparative analysis Comparative studies Contextual analysis Leadership Literary criticism Literature Reviews Management Management development Management of change Management theory Organizations Public administration Public Buildings Public management
Title	THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW
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