THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW

This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this to...

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Bibliographic Details
Published in:Public administration (London) Vol. 92; no. 1; pp. 1 - 20
Main Authors: KUIPERS, BEN S., HIGGS, MALCOLM, KICKERT, WALTER, TUMMERS, LARS, GRANDIA, JOLIEN, VAN DER VOET, JORIS
Format: Journal Article
Language:English
Published: Oxford, UK Blackwell Publishing Ltd 01.03.2014
Subjects:
Bridges
Building Management
Change
Change agents
Changes
Comparative analysis
Comparative studies
Contextual analysis
Leadership
Literary criticism
Literature Reviews
Management
Management development
Management of change
Management theory
Organizations
Public administration
Public Buildings
Public management
ISSN:0033-3298, 1467-9299
Online Access:Get full text
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Summary:This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in‐depth empirical and comparative studies on change processes.
Bibliography:istex:AD89635385485B3140C98DA879CBCC3F6BED6FB6
ArticleID:PADM12040
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ISSN:0033-3298
1467-9299
DOI:10.1111/padm.12040