Perceived Organizational Support and Reduced Job Performance During COVID-19

Current research aims to identify a framework to enhance the performance of employees in government sector healthcare during the COVID-19 pandemic. Perceived organizational support was identified to enhance employees’ performance through the intervention of a psychological process containing 3 state...

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Vydané v:	Inquiry (Chicago) Ročník 60; s. 469580231160908
Hlavní autori:	Hasan, Naveed, Waseem, Muhammad Adnan, Sarfraz, Muddassar, Wajid, Nauman
Médium:	Journal Article
Jazyk:	English
Vydavateľské údaje:	Los Angeles, CA SAGE Publications 01.01.2023 SAGE PUBLICATIONS, INC SAGE Publishing
Predmet:	COVID-19 COVID-19: Psychological Impact on Healthcare Workers Well-Being and Mental Health Decision makers Developing countries Employees Employers Government Government employees Health care Health services Hospitals Humans Job performance LDCs Mediators Nursing Nursing Staff Organizational effectiveness Organizational research Organizational support Pandemics Perceptions Policy making Private hospitals Psychological safety Psychological theories Public sector Respondents Self esteem Surveys and Questionnaires Theory of planned behavior Work environment Work Performance Pakistan COVID-19 perception of organizational support healthcare staff psychological states
ISSN:	0046-9580, 1945-7243, 1945-7243
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Shrnutí:	Current research aims to identify a framework to enhance the performance of employees in government sector healthcare during the COVID-19 pandemic. Perceived organizational support was identified to enhance employees’ performance through the intervention of a psychological process containing 3 states, that is, psychological safety, felt obligation and organization-based self-esteem. Job performance is considered as planned behavior, and psychological links are developed on the basis of the theory of planned behavior. This study is quantitative and used an empirical survey. Respondents of the study were nursing staff of government hospitals in Pakistan. The data were collected during the first wave of COVID-19 in Pakistan through online distributed questionnaires, and the data were analyzed using Smart PLS. Results show that perceived organizational support positively affects job performance during the COVID-19 crisis, and all the psychological states mediate the relationship. The study results are helpful for decision-makers of public sector organizations dealing with the most common problem of performance reduction during COVID-19. Results are also helpful for policymakers to address reduced performance in most government hospitals. Future research should consider antecedents of the perception of organizational support in the context of government and private hospitals.
Bibliografia:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 14 content type line 23
ISSN:	0046-9580 1945-7243 1945-7243
DOI:	10.1177/00469580231160908