Mining user reviews of COVID contact-tracing apps: An exploratory analysis of nine European apps

More than 78 countries have developed COVID contact-tracing apps to limit the spread of coronavirus. However, many experts and scientists cast doubt on the effectiveness of those apps. For each app, a large number of reviews have been entered by end-users in app stores. Our goal is to gain insights...

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Bibliographic Details
Published in:	The Journal of systems and software Vol. 184; p. 111136
Main Authors:	Garousi, Vahid, Cutting, David, Felderer, Michael
Format:	Journal Article
Language:	English
Published:	United States Elsevier Inc 01.02.2022
Subjects:	App stores Application programs Computer software selection and evaluation Contact tracing Coronaviruses COVID Data mining Decision making End-users Exploratory analysis Gain insight In Practice Mobile app Mobile apps Software engineering Software in society User reviews COVID User reviews Mobile apps Contact-tracing Software in society Data mining Software engineering
ISSN:	0164-1212, 1873-1228, 1873-1228
Online Access:	Get full text
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