Determinants of Internet skills, uses and outcomes. A systematic review of the second- and third-level digital divide

•This article presents a literature review on determinants of the digital divide.•Consistent digital divide terminology is missing within the literature.•The majority of determinants identified focuses on the second-level digital divide.•Sociodemographic and socioeconomic determinants are studied th...

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Bibliographic Details
Published in:Telematics and informatics Vol. 34; no. 8; pp. 1607 - 1624
Main Authors: Scheerder, Anique, van Deursen, Alexander, van Dijk, Jan
Format: Journal Article
Language:English
Published: Oxford Elsevier Ltd 01.12.2017
Elsevier Science Ltd
Subjects:
Determinants
Digital divide
Internet
Internet access
Internet outcomes
Internet skills
Internet use
Literature reviews
Skills
Sociodemographics
Socioeconomic factors
Systematic literature review
Systematic review
Terminology
Internet skills
Internet use
Digital divide
Internet outcomes
Systematic literature review
ISSN:0736-5853, 1879-324X
Online Access:Get full text
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Summary:•This article presents a literature review on determinants of the digital divide.•Consistent digital divide terminology is missing within the literature.•The majority of determinants identified focuses on the second-level digital divide.•Sociodemographic and socioeconomic determinants are studied the most.•More attention should be devoted to the outcomes of Internet use. Recently, several digital divide scholars suggested that a shift is needed from a focus on binary Internet access (first-level digital divide) and Internet skills and use (second-level digital divide) to a third-level digital divide in which the tangible outcomes of Internet use are highlighted. A plethora of studies have been conducted to identify determinants of digital divides. Unfortunately, there is a lack of consistency in the terminology used. Moreover, terms are often not theoretically grounded. Therefore, we conducted a systematic literature review of digital divide determinants. The results show that the third-level digital divide was underexposed. The primary focus is on Internet use. More importantly, the identified determinants show that digital divide research is largely limited to sociodemographic and socioeconomic determinants.
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ISSN:0736-5853
1879-324X
DOI:10.1016/j.tele.2017.07.007