The causes, impacts and countermeasures of COVID-19 “Infodemic”: A systematic review using narrative synthesis

An unprecedented infodemic has been witnessed to create massive damage to human society. However, it was not thoroughly investigated. This systematic review aims to (1) synthesize the existing literature on the causes and impacts of COVID-19 infodemic; (2) summarize the proposed strategies to fight...

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Vydané v:Information processing & management Ročník 58; číslo 6; s. 102713
Hlavní autori: Pian, Wenjing, Chi, Jianxing, Ma, Feicheng
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: England Elsevier Ltd 01.11.2021
Elsevier Science Ltd
Predmet:
Anxiety
Cause
Causes
Consumer health information
Coronaviruses
Countermeasure strategy
COVID-19
COVID-19 Infodemic
Disease transmission
Health education
Health information
Health information needs/seeking
Health services
Language usage
Literacy
Literature
Mass media
Mass media effects
Mental health
Meta-analysis
Pandemics
Psychological distress
Risk assessment
Risk communication
Rumor
Social media
Social networks
Systematic review
Countermeasure strategy
Health information needs/seeking
Risk communication
COVID-19 Infodemic
Cause
Rumor
ISSN:0306-4573, 1873-5371, 0306-4573
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Shrnutí:An unprecedented infodemic has been witnessed to create massive damage to human society. However, it was not thoroughly investigated. This systematic review aims to (1) synthesize the existing literature on the causes and impacts of COVID-19 infodemic; (2) summarize the proposed strategies to fight with COVID-19 infodemic; and (3) identify the directions for future research. A systematic literature search following the PRISMA guideline covering 12 scholarly databases was conducted to retrieve various types of peer-reviewed articles that reported causes, impacts, or countermeasures of the infodemic. Empirical studies were assessed for risk of bias using the Mixed-Methods Appraisal Tool. A coding theme was iteratively developed to categorize the causes, impacts, and countermeasures found from the included studies. Social media usage, low level of health/eHealth literacy, and fast publication process and preprint service are identified as the major causes of the infodemic. Besides, the vicious circle of human rumor-spreading behavior and the psychological issues from the public (e.g., anxiety, distress, fear) emerges as the characteristic of the infodemic. Comprehensive lists of countermeasures are summarized from different perspectives, among which risk communication and consumer health information need/seeking are of particular importance. Theoretical and practical implications are discussed and future research directions are suggested.
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ISSN:0306-4573
1873-5371
0306-4573
DOI:10.1016/j.ipm.2021.102713