Quality – Key factor for high value in professional patent, technical and scientific information

An effective and efficient innovation process needs reliable scientific, technical and patent information of high quality. To obtain information of high quality, specific quality criteria during the entire information workflow have to be followed. This article focuses on quality criteria for databas...

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Bibliographic Details
Published in:World patent information Vol. 33; no. 3; pp. 230 - 234
Main Authors: Brünger-Weilandt, Sabine, Geiß, Dieter, Herlan, Gerhard, Stuike-Prill, Rainer
Format: Journal Article
Language:English
Published: Elsevier Ltd 01.09.2011
Elsevier
Series:World Patent Information
Subjects:
Data base systems
Database producer
First-level patent databases
Information provider
Information quality
Information quality Database producer Information provider Value-added patent databases First-level patent databases STN International (R)
Information sources
Online data bases
Quality
Quality control
STN International (R)
Value
Value-added patent databases
Value-added patent databases
Information quality
First-level patent databases
STN International (R)
Database producer
Information provider
ISSN:0172-2190, 1874-690X
Online Access:Get full text
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Summary:An effective and efficient innovation process needs reliable scientific, technical and patent information of high quality. To obtain information of high quality, specific quality criteria during the entire information workflow have to be followed. This article focuses on quality criteria for database producers, information providers and information specialists. In particular, STN International ® is used as an example to describe in detail the quality criteria for information providers, and the value they add through a comprehensive information offer. This includes value-add patent databases; quality assurance of databases; a standardized host environment; a transparent and sophisticated retrieval system; ensured data security and privacy; and professional and qualified customer support. ► Quality in patent, technical and scientific information searching – the information providers’ perspective. ► Quality criteria and value-add are key aspects. ► More specifically – quality assurance of databases, a standardized host environment, a transparent and sophisticated retrieval system, data security and privacy, and expert customer support are explored. ► The continuous nature and significance of quality criteria in relation to customer demands is emphasized.
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ISSN:0172-2190
1874-690X
DOI:10.1016/j.wpi.2011.04.007