Ethics of AI-Enabled Recruiting and Selection: A Review and Research Agenda

Companies increasingly deploy artificial intelligence (AI) technologies in their personnel recruiting and selection process to streamline it, making it faster and more efficient. AI applications can be found in various stages of recruiting, such as writing job ads, screening of applicant resumes, an...

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Bibliographic Details
Published in:Journal of business ethics Vol. 178; no. 4; pp. 977 - 1007
Main Authors: Hunkenschroer, Anna Lena, Luetge, Christoph
Format: Journal Article
Language:English
Published: Dordrecht Springer Netherlands 01.07.2022
Springer Nature B.V
Subjects:
Algorithmic hiring
Application
Artificial intelligence
Bias of AI
Business and Management
Business Ethics
Education
Employee behavior
Employee selection
Ethical recruitment
Ethics
Ethics of AI
Face recognition
Intelligence
Literary criticism
Literature reviews
Management
Mapping
Philosophy
Quality of Life Research
Recruitment
Research ethics
Review Paper
Software
Ethics of AI
Artificial intelligence
Employee selection
Algorithmic hiring
Ethical recruitment
Bias of AI
ISSN:1573-0697, 0167-4544, 1573-0697
Online Access:Get full text
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Summary:Companies increasingly deploy artificial intelligence (AI) technologies in their personnel recruiting and selection process to streamline it, making it faster and more efficient. AI applications can be found in various stages of recruiting, such as writing job ads, screening of applicant resumes, and analyzing video interviews via face recognition software. As these new technologies significantly impact people’s lives and careers but often trigger ethical concerns, the ethicality of these AI applications needs to be comprehensively understood. However, given the novelty of AI applications in recruiting practice, the subject is still an emerging topic in academic literature. To inform and strengthen the foundation for future research, this paper systematically reviews the extant literature on the ethicality of AI-enabled recruiting to date. We identify 51 articles dealing with the topic, which we synthesize by mapping the ethical opportunities, risks, and ambiguities, as well as the proposed ways to mitigate ethical risks in practice. Based on this review, we identify gaps in the extant literature and point out moral questions that call for deeper exploration in future research.
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ISSN:1573-0697
0167-4544
1573-0697
DOI:10.1007/s10551-022-05049-6