Patient Satisfaction With Telemedicine During the COVID-19 Pandemic: Retrospective Cohort Study

New York City was the international epicenter of the COVID-19 pandemic. Health care providers responded by rapidly transitioning from in-person to video consultations. Telemedicine (ie, video visits) is a potentially disruptive innovation; however, little is known about patient satisfaction with thi...

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Bibliographic Details
Published in:	Journal of medical Internet research Vol. 22; no. 9; p. e20786
Main Authors:	Ramaswamy, Ashwin, Yu, Miko, Drangsholt, Siri, Ng, Eric, Culligan, Patrick J, Schlegel, Peter N, Hu, Jim C
Format:	Journal Article
Language:	English
Published:	Canada JMIR Publications 09.09.2020
Subjects:	Academic Medical Centers Adolescent Adult Aged Aged, 80 and over Ambulatory Care - statistics & numerical data Betacoronavirus Coronavirus Infections COVID-19 Female Health Care Surveys Humans Male Middle Aged New York City Original Paper Pandemics Patient Satisfaction Pneumonia, Viral Retrospective Studies SARS-CoV-2 Telemedicine - statistics & numerical data Young Adult New York City telemedicine remote consultation medicine practice patterns COVID-19 patient satisfaction health services research health care delivery health care reform health policy medical informatics physicians disruptive technology pandemics
ISSN:	1438-8871, 1439-4456, 1438-8871
Online Access:	Get full text
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