Cognitive processes in evaluating reference letters

This study simultaneously evaluates confirmatory information search theory and dual‐process theory in a selection process that uses reference letters as the evaluation tool. Confirmatory information search suggests that evaluators give attention to information that is congruent with first impression...

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Vydáno v:Applied cognitive psychology Ročník 24; číslo 1; s. 27 - 40
Hlavní autoři: Wong, Kin Fai Ellick, Werbel, James D.
Médium: Journal Article
Jazyk:angličtina
Vydáno: Chichester, UK John Wiley & Sons, Ltd 01.01.2010
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Témata:
Attention
Biological and medical sciences
Cognition
Cognitive ability
Cognitive processes
Cognitive psychology
College students
Experiments
Fundamental and applied biological sciences. Psychology
Impressions
Information
Letters
Letters (Correspondence)
Negative information
Occupational psychology
Orientation. Selection. Evaluation
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Theory
Undergraduate students
Impression formation
Human
Evaluation
Occupational selection
Social perception
Information retrieval
Cognition
Experimental study
Social cognition
ISSN:0888-4080, 1099-0720
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Popis
Shrnutí:This study simultaneously evaluates confirmatory information search theory and dual‐process theory in a selection process that uses reference letters as the evaluation tool. Confirmatory information search suggests that evaluators give attention to information that is congruent with first impressions. Dual‐processes theory suggests that evaluators give attention to information that is incongruent with first impressions. Using a sample of undergraduate students, in two separate experiments, we found that a poor impression from the résumé led to more positive information and less negative information searching in reference letters than did a good impression. These results of both experiments suggest that reference letter evaluators are likely to use cognitive processes associated with dual‐process theory. Copyright © 2008 John Wiley & Sons, Ltd.
Bibliografie:ark:/67375/WNG-PGNW4967-9
ArticleID:ACP1541
istex:F49DE674E2C833458B97DBF9872250E0607F484A
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ISSN:0888-4080
1099-0720
DOI:10.1002/acp.1541