Diversity as Polyphony: Reconceptualizing Diversity Management from a Communication-Centered Perspective

In this paper, we propose reconceptualizing diversity management from a communication-centered perspective. We base our proposal on the observation that the literature on diversity management, both in the instrumental and critical traditions, is primarily concerned with fostering the diversity of or...

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Veröffentlicht in:Journal of business ethics Jg. 144; H. 2; S. 305 - 322
Hauptverfasser: Trittin, Hannah, Schoeneborn, Dennis
Format: Journal Article
Sprache:Englisch
Veröffentlicht: Dordrecht Springer 01.08.2017
Springer Netherlands
Springer Nature B.V
Schlagworte:
Articulation
Attitudes
Authorial voice
Bakhtin, Mikhail Mikhailovich (1895-1975)
Business and Management
Business communications
Business Ethics
Communication
Concept formation
Criteria
Discourses
Education
Ethics
Ethnicity
Gossip
Interpersonal communication
Management
Mediation
Multiculturalism & pluralism
Philosophy
Polyphony
Quality of Life Research
Recruitment
Supervisors
Traditions
Workplace diversity
Diversity management
‘Communicative constitution of organizations’ (CCO)
Bakhtin
Polyphony
Organizational communication
ISSN:0167-4544, 1573-0697
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Zusammenfassung:In this paper, we propose reconceptualizing diversity management from a communication-centered perspective. We base our proposal on the observation that the literature on diversity management, both in the instrumental and critical traditions, is primarily concerned with fostering the diversity of organizational members in terms of individual-bound criteria (e.g., gender, age, or ethnicity). By drawing on Bakhtin's notion of polyphony as well as the 'communicative constitution of organizations' (CCO) perspective, we suggest reconsidering diversity as the plurality of 'voices' which can be understood as the range of individual opinions and societal discourses that get expressed and can find resonance in organizational settings. We contribute to the literature on diversity management by moving away from a focus on individual-bound and inalterable criteria of diversity and toward a reconceptualization of diversity management as dynamic processes of voice articulation and mediation.
Bibliographie:ObjectType-Article-1
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ISSN:0167-4544
1573-0697
DOI:10.1007/s10551-015-2825-8