A Combination of Frequent Pattern Mining and Graph Traversal Approaches for Aspect Elicitation in Customer Reviews

Due to the remarkable increase in e-commerce transactions, people try to have an appropriate choice of purchase through considering other people's reflected experience in product's or service's reviews. Automatic analysis of such corpus requires enhanced developed algorithms based on...

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Vydané v:IEEE access Ročník 8; s. 151908 - 151925
Hlavní autori: Jamshidi Nejad, Sepideh, Ahmadi-Abkenari, Fatemeh, Bayat, Pyman
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: Piscataway IEEE 2020
The Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Predmet:
Algorithms
Aspect extraction
Compounds
Data mining
explicit aspects
Feature extraction
Language
Linguistics
multi-word aspects
Natural language processing
opinion mining
Pattern analysis
Persian aspects
Persian language
Query languages
Sentiment analysis
sentiment mining
Task analysis
Web sites
Words (language)
ISSN:2169-3536, 2169-3536
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Shrnutí:Due to the remarkable increase in e-commerce transactions, people try to have an appropriate choice of purchase through considering other people's reflected experience in product's or service's reviews. Automatic analysis of such corpus requires enhanced developed algorithms based on natural language processing and opinion mining. Moreover, the linguistic differences make extending existing algorithms from one language to another challenging and in some cases impossible. Opinion mining focuses on different subjects of review analysis such as spam detection, aspect elicitation and polarity allocation. In this article, we focus on detection of explicit aspect and propose a methodology to overcome some difficult and problematic aspect compounds in the form of multi- words format in Persian language. Our approach proposes the construction of a directed weighted graph (ADG structure) based on some yielded information from FP-Growth frequent pattern identification algorithm on our corpus of Persian sentence. Traversing some special paths within the ADG graph according to our developed rules could lead us to the extraction of problematic multi-word aspects. We utilize Neo4j NoSQL graph database environment and its Cypher query language in order to create the ADG graph and access the desired paths that reflects our developed rules on the ADG structure which lead us to extract the multi-word aspects. The evaluation of our methodology with the existing approaches on the issue of aspect derivation in Persian language including ELDA, SAM, an MMI-based and an LRT-based algorithms indicates the robustness of our approach.
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ISSN:2169-3536
2169-3536
DOI:10.1109/ACCESS.2020.3017486