PDCA from Theory to Effective Applications: A Case Study of Design for Reducing Human Error in Assembly Process

This article describes an efficient and effective way to apply the PDCA (Plan-Do-Check-Act) method in the design process to meet quality and stakeholders’ expectations. Through the case study of developing a smart workstation to train workers in the assembly process with a target to reduce the defec...

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Vydáno v:Advances in Operations Research Ročník 2023; s. 1 - 9
Hlavní autoři: Nguyen, Vi, Chau, Chuong K. B., Tran, Thanh
Médium: Journal Article
Jazyk:angličtina
Vydáno: New York Hindawi 26.06.2023
John Wiley & Sons, Inc
Témata:
Assembly
Case studies
Defects
Design
Design engineering
Design factors
Efficiency
Employees
Error analysis
Error reduction
Human error
Operations research
Packaging
Product development
Project management
Quality control
Quality improvement
Work stations
Workstations
Vietnam
ISSN:1687-9147, 1687-9155
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Abstract This article describes an efficient and effective way to apply the PDCA (Plan-Do-Check-Act) method in the design process to meet quality and stakeholders’ expectations. Through the case study of developing a smart workstation to train workers in the assembly process with a target to reduce the defects and improve the management task, the paper explores the main barriers and success factors for the PDCA cycle implemented in complex quality improvement projects. A prototype of the new workstation design is tested and shows significant benefits not only in defect reduction and management efficiency but also in newcomers’ learning process. This research can be used as a benchmark application of PDCA in quality improvement and engineering design processes with systematic and comprehensible guidance of the cycle.
AbstractList This article describes an efficient and effective way to apply the PDCA (Plan-Do-Check-Act) method in the design process to meet quality and stakeholders’ expectations. Through the case study of developing a smart workstation to train workers in the assembly process with a target to reduce the defects and improve the management task, the paper explores the main barriers and success factors for the PDCA cycle implemented in complex quality improvement projects. A prototype of the new workstation design is tested and shows significant benefits not only in defect reduction and management efficiency but also in newcomers’ learning process. This research can be used as a benchmark application of PDCA in quality improvement and engineering design processes with systematic and comprehensible guidance of the cycle.
Audience Academic
Author Tran, Thanh
Nguyen, Vi
Chau, Chuong K. B.
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Cites_doi 10.1080/09585192.2012.674961
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10.1287/mnsc.32.9.1186
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10.30657/pea.2017.14.05
10.1017/CBO9781139062367
10.1088/1757-899x/530/1/012042
ContentType Journal Article
Copyright Copyright © 2023 Vi Nguyen et al.
COPYRIGHT 2023 John Wiley & Sons, Inc.
Copyright © 2023 Vi Nguyen et al. This is an open access article distributed under the Creative Commons Attribution License (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. https://creativecommons.org/licenses/by/4.0
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SubjectTerms Assembly
Case studies
Defects
Design
Design engineering
Design factors
Efficiency
Employees
Error analysis
Error reduction
Human error
Operations research
Packaging
Product development
Project management
Quality control
Quality improvement
Work stations
Workstations
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Title PDCA from Theory to Effective Applications: A Case Study of Design for Reducing Human Error in Assembly Process
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