PDCA from Theory to Effective Applications: A Case Study of Design for Reducing Human Error in Assembly Process

This article describes an efficient and effective way to apply the PDCA (Plan-Do-Check-Act) method in the design process to meet quality and stakeholders’ expectations. Through the case study of developing a smart workstation to train workers in the assembly process with a target to reduce the defec...

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Bibliographic Details
Published in:Advances in Operations Research Vol. 2023; pp. 1 - 9
Main Authors: Nguyen, Vi, Chau, Chuong K. B., Tran, Thanh
Format: Journal Article
Language:English
Published: New York Hindawi 26.06.2023
John Wiley & Sons, Inc
Subjects:
Assembly
Case studies
Defects
Design
Design engineering
Design factors
Efficiency
Employees
Error analysis
Error reduction
Human error
Operations research
Packaging
Product development
Project management
Quality control
Quality improvement
Work stations
Workstations
Vietnam
ISSN:1687-9147, 1687-9155
Online Access:Get full text
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Summary:This article describes an efficient and effective way to apply the PDCA (Plan-Do-Check-Act) method in the design process to meet quality and stakeholders’ expectations. Through the case study of developing a smart workstation to train workers in the assembly process with a target to reduce the defects and improve the management task, the paper explores the main barriers and success factors for the PDCA cycle implemented in complex quality improvement projects. A prototype of the new workstation design is tested and shows significant benefits not only in defect reduction and management efficiency but also in newcomers’ learning process. This research can be used as a benchmark application of PDCA in quality improvement and engineering design processes with systematic and comprehensible guidance of the cycle.
Bibliography:ObjectType-Case Study-2
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ISSN:1687-9147
1687-9155
DOI:10.1155/2023/8007474