Improving audit and feedback: A user-centred approach to designing feedback techniques for an online experiment

Objective: Audit and feedback (A&F) programmes aim to improve patient care by providing summary data on performance to clinicians. They generally have modest, but variable, effects on patient care and questions remain about how best to provide performance feedback. It is not feasible to test all...

Celý popis

Uložené v:
Podrobná bibliografia
Vydané v:Health informatics journal Ročník 31; číslo 1; s. 14604582251317101
Hlavní autori: Seymour, Valentine, Willis, Thomas A., Weller, Ana, Althaf, Mohamed, Francis, Jill J., Lorencatto, Fabiana, Wright-Hughes, Alexandra, Walwyn, Rebecca E. A., Alderson, Sarah L., Brown, Benjamin C., Brehaut, Jamie, Colquhoun, Heather, Ivers, Noah, Presseau, Justin, Farrin, Amanda J., Foy, Robbie, Wilson, Stephanie
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: London, England SAGE Publications 01.01.2025
SAGE PUBLICATIONS, INC
Predmet:
Audits
Experiments
Feasibility
Feedback
Fidelity
Humans
Internet
Medical screening
Patients
Usefulness
User-Centered Design
audit and feedback
multiphase optimization strategy
user-centred design
ISSN:1460-4582, 1741-2811, 1741-2811
On-line prístup:Získať plný text
Tagy: Pridať tag
Žiadne tagy, Buďte prvý, kto otaguje tento záznam!
Popis
Shrnutí:Objective: Audit and feedback (A&F) programmes aim to improve patient care by providing summary data on performance to clinicians. They generally have modest, but variable, effects on patient care and questions remain about how best to provide performance feedback. It is not feasible to test all ways of providing feedback in ‘real-world’ randomised trials. Online screening experiments that screen feedback techniques prior to real-world evaluations of optimised versions offer a systematic approach. User-centred design methodologies can inform the design of such online experiments. Methods: We report the use of an innovative user-centred design approach to create feedback techniques for an online screening experiment and reflect on its usefulness. This approach included the involvement of patients and stakeholders. Results and Conclusion: We highlight lessons on ways to engage with partners, considering the feasibility of online A&F feedback delivery, fidelity, and usability. We demonstrate how the approach was implemented to co-create a set of feedback techniques for an online experiment and could also be applied to the design of other digital interventions.
Bibliografia:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 14
content type line 23
ISSN:1460-4582
1741-2811
1741-2811
DOI:10.1177/14604582251317101