A two-stage stochastic programming approach for multi-activity tour scheduling

•We study the multi-activity tour scheduling problem under stochastic demand.•We formulate the problem as a two-stage stochastic programming model.•We evaluate the model on random and real-world based instances.•Demand undercovering and overcovering is reduced by using the stochastic model. This pap...

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Vydané v:European journal of operational research Ročník 262; číslo 2; s. 620 - 635
Hlavní autori: Restrepo, María I., Gendron, Bernard, Rousseau, Louis-Martin
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: Elsevier B.V 16.10.2017
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ISSN:0377-2217, 1872-6860
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Shrnutí:•We study the multi-activity tour scheduling problem under stochastic demand.•We formulate the problem as a two-stage stochastic programming model.•We evaluate the model on random and real-world based instances.•Demand undercovering and overcovering is reduced by using the stochastic model. This paper addresses a discontinuous multi-activity tour scheduling problem under demand uncertainty and when employees have identical skills. The problem is formulated as a two-stage stochastic programming model, where first-stage decisions correspond to the assignment of employees to weekly tours, while second-stage decisions are related to the allocation of work activities and breaks to daily shifts. A multi-cut L-shaped method is presented as a solution approach. Computational results on real-based and randomly generated instances show that the use of the stochastic model helps to reduce understaffing and overstaffing costs, when compared with the expected-value problem solutions.
ISSN:0377-2217
1872-6860
DOI:10.1016/j.ejor.2017.04.055