Identifying indicators of laboratory management performance: a multiple constituency approach

The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi p...

Full description

Saved in:

Bibliographic Details
Published in:	Health care management review Vol. 26; no. 1; p. 40
Main Authors:	Zinn, J, Zalokowski, A, Hunter, L
Format:	Journal Article
Language:	English
Published:	United States 2001
Subjects:	Attitude of Health Personnel Cost Control Delivery of Health Care, Integrated - organization & administration Delphi Technique Efficiency, Organizational - statistics & numerical data Facility Regulation and Control Health Facility Administrators - psychology Humans Information Systems - organization & administration Laboratories - organization & administration Managed Care Programs - organization & administration Management Audit - statistics & numerical data Physicians - psychology Quality Assurance, Health Care - statistics & numerical data Quality Indicators, Health Care Surveys and Questionnaires United States United States
ISSN:	0361-6274
Online Access:	Get more information
Tags:	Add Tag No Tags, Be the first to tag this record!

Description
Summary:	The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi panel method in achieving consensus on measures of effectiveness and considers a specific application, the identification of indicators of laboratory performance, from the perspective of key constituencies.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23
ISSN:	0361-6274
DOI:	10.1097/00004010-200101000-00004