Matrix Management in Practice in Access Services at the NCSU Libraries

The former Associate Head of Access and Delivery Services of the North Carolina State University Libraries reports on successful use of matrix management techniques for the Circulation and Reserves unit of the department. Despite their having fallen out of favor in much of the management literature,...

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Bibliographic Details
Published in:	Journal of access services Vol. 7; no. 4; pp. 203 - 211
Main Author:	Harris, Colleen S.
Format:	Journal Article
Language:	English
Published:	New York, NY Taylor & Francis Group 01.10.2010 Routledge The Haworth Information Press
Subjects:	Academic Libraries access services Access to materials Barriers Circulation Circulation control Delivery services Delivery Systems Exact sciences and technology Information and communication sciences Information science. Documentation Information service management Libraries Library Administration Library and documentation centre management Library Development Library management Library Materials Library Personnel Library Services Management Matrix management North Carolina Organizational management. Staff and equipment management Performance Factors Program Implementation Reserves Sciences and techniques of general use Staff Utilization Supervisors Supervisory Methods University libraries North Carolina Information service Library management Higher education library Matrix method academic libraries access services Matrix management
ISSN:	1536-7967, 1536-7975
Online Access:	Get full text
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