Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose or Not?

Abstract This study examined how and when a chatbot’s emotional support was effective in reducing people’s stress and worry. It compared emotional support from chatbot versus human partners in terms of its process and conditional effects on stress/worry reduction. In an online experiment, participan...

Celý popis

Podrobná bibliografia

Vydané v:	Journal of computer-mediated communication Ročník 26; číslo 4; s. 207 - 222
Hlavní autori:	Meng, Jingbo, Dai, Yue (Nancy)
Médium:	Journal Article
Jazyk:	English
Vydavateľské údaje:	Hoboken Oxford University Press 01.07.2021
Predmet:	Chatbots Disclosure Reduction Social support Human–AI Communication Artificial Intelligence Emotional Support Chatbot Mental Health Disclosure Stress
ISSN:	1083-6101, 1083-6101
On-line prístup:	Získať plný text
Tagy:	Pridať tag Žiadne tagy, Buďte prvý, kto otaguje tento záznam!