A decision support tool based on QFD and FMEA for the selection of manufacturing automation technologies

With the advent of the new challenge to design a more lean and responsive computer-integrated manufacturing system, firms have been striving to achieve a coherent interaction between technology, organisation, and people to meet this challenge. This paper describes an integrated approach developed fo...

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Bibliographic Details
Published in:Robotics and computer-integrated manufacturing Vol. 24; no. 4; pp. 501 - 507
Main Authors: Almannai, B., Greenough, R., Kay, J.
Format: Journal Article
Language:English
Published: Elsevier Ltd 01.08.2008
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ISSN:0736-5845, 1879-2537
Online Access:Get full text
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Summary:With the advent of the new challenge to design a more lean and responsive computer-integrated manufacturing system, firms have been striving to achieve a coherent interaction between technology, organisation, and people to meet this challenge. This paper describes an integrated approach developed for supporting management in addressing technology, organisation, and people at the earliest stages of manufacturing automation decision-making. The approach uses both the quality function deployment (QFD) technique and the failure mode and effects analysis (FMEA) technique. The principal concepts of both applications are merged together to form a decision tool; QFD in its ability to identify the most suitable manufacturing automation alternative and FMEA in its ability to identify the associated risk with that option to be addressed in the manufacturing system design and implementation phases. In addition, this paper presents the results of a practical evaluation conducted in industry.
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ISSN:0736-5845
1879-2537
DOI:10.1016/j.rcim.2007.07.002