The influence of sociodemographic behavioural variables on health-seeking behaviour and the utilisation of public and private hospitals in Ghana

PurposeSeveral studies have described health-seeking behaviour within the context of various diseases, the health status and age group. However, knowledge on patient health-seeking behaviour in the use of public and private hospitals and socio-demographic characteristics in developing countries is s...

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Bibliographic Details
Published in:International journal of sociology and social policy Vol. 42; no. 5/6; pp. 455 - 472
Main Authors: Adongo, Awinaba Amoah, Dapaah, Jonathan Mensah, Azumah, Francess Dufie, Onzaberigu Nachinaab, John
Format: Journal Article
Language:English
Published: Bingley Emerald Publishing Limited 10.05.2022
Emerald Group Publishing Limited
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ISSN:0144-333X, 1758-6720
Online Access:Get full text
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Summary:PurposeSeveral studies have described health-seeking behaviour within the context of various diseases, the health status and age group. However, knowledge on patient health-seeking behaviour in the use of public and private hospitals and socio-demographic characteristics in developing countries is still scarce. This paper examines the influence of socio-demographic behavioural variables on health-seeking behaviour and the use of public and private health facilities in Ghana.Design/methodology/approachQuantitative research approach uses the modified SERVQUAL dimension as a data collection tool. Descriptive statistics with Pearson's chi-square test were conducted to determine the relationship between socio-demographic behavioural variables and health-seeking behaviour of patients using public and private hospitals.FindingsThe results showed that there is a significant relationship between the socio-demographic characteristics (sex, marital status, education, level of income) and the health-seeking behaviour of patients in regard to the utilisation of public and private health facilities (p < 0.000).Originality/valueThere is a significant relationship between patients' socio-demographic variables and their choice and utilisation of public and private healthcare services. This information is of value to policy makers so that they have an idea on the socio-demographic behavioural variables that influence patients' health-seeking behaviour.
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ISSN:0144-333X
1758-6720
DOI:10.1108/IJSSP-03-2021-0068