Are overqualified employees bad apples? A dual-pathway model of cyberloafing

Purpose Drawing from cognitive and emotional perspectives, the purpose of this paper is to theorize and test a dual-pathway model in which moral disengagement and anger toward organization act as two explanatory mechanisms of the association between perceived overqualification and employee cyberloaf...

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Vydáno v:	Internet research Ročník 30; číslo 1; s. 289 - 313
Hlavní autoři:	Zhang, Junwei, Akhtar, Muhammad Naseer, Zhang, Yajun, Sun, Shan
Médium:	Journal Article
Jazyk:	angličtina
Vydáno:	Bradford Emerald Publishing Limited 03.02.2020 Emerald Group Publishing Limited
Témata:	Anger Attitudes Behavior Careers Citizenship Cognition & reasoning Departments Developed Nations Disengagement Emotional Response Employees Employment Qualifications Epistemology Human behavior Identity Injustice Internet Internet access Job requirements Job satisfaction Job Skills Linear analysis Model testing Morality Motivation Techniques Occupational Mobility Organizational aspects Organizational behavior Organizational citizenship behaviour Organizational effectiveness Overqualification Perceptions Physical Health Productivity Qualifications Resource Materials Social exchange theory Statistical Data Task performance Work Experience Working hours Anger Perceived overqualification Moral disengagement Moral identity Cyberloafing
ISSN:	1066-2243, 2054-5657
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Popis
Shrnutí:	Purpose Drawing from cognitive and emotional perspectives, the purpose of this paper is to theorize and test a dual-pathway model in which moral disengagement and anger toward organization act as two explanatory mechanisms of the association between perceived overqualification and employee cyberloafing. The authors further proposed that the strengths of these two mediating mechanisms depend on employee moral identity. Design/methodology/approach The authors used hierarchical linear modeling to examine the hypotheses by analyzing a sample of 294 employees working in 71 departments in China. Findings Results revealed that moral disengagement and anger toward organization mediated the positive link between perceived overqualification and cyberloafing beyond the influence of social exchange. Furthermore, moral identity attenuated the association between the mediators (i.e. moral disengagement and anger) and cyberloafing and the indirect relationship between perceived overqualification and cyberloafing. Originality/value Extant studies have examined the effects of perceived overqualification on employee behaviors in terms of task performance, organizational citizenship behavior, proactive behavior, as well as withdrawal behavior. The study expands this line of research by empirically investigating whether and how perceived overqualification influences cyberloafing.
Bibliografie:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 14
ISSN:	1066-2243 2054-5657
DOI:	10.1108/INTR-10-2018-0469