Examining the impact of psychological capital on workplace outcomes of ethnic minority foodservice employees

•Ethnic Minorities’ psychological capital positively influenced their work engagement and workplace happiness.•Work engagement and workplace happiness have positive effects on job satisfaction and commitment.•Impacts of psychological capital were different for salaried employees and hourly employees...

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Bibliographic Details
Published in:International journal of hospitality management Vol. 94; p. 102881
Main Authors: Wen, Han, Liu-Lastres, Bingjie
Format: Journal Article
Language:English
Published: Elsevier Ltd 01.04.2021
Subjects:
Ethnic minority
Foodservice industry
Job commitment
Job satisfaction
Psychological capital
Work engagement
Workplace happiness
Foodservice industry
Ethnic minority
Workplace happiness
Job commitment
Work engagement
Psychological capital
Job satisfaction
ISSN:0278-4319, 1873-4693
Online Access:Get full text
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Summary:•Ethnic Minorities’ psychological capital positively influenced their work engagement and workplace happiness.•Work engagement and workplace happiness have positive effects on job satisfaction and commitment.•Impacts of psychological capital were different for salaried employees and hourly employees. The purpose of this study was to examine the impacts of psychological capital on workplace outcomes of ethnic minority employees in the foodservice industry. Guided by the social exchange theory and the equity theory, this study developed and tested a survey instrument and collected 407 valid responses through an online survey. Results of the structural equation model analysis confirmed the positive impact of psychological capital on work engagement and workplace happiness, and their further impacts on job satisfaction and commitment. The results of multi-group comparisons showed differences between salaried and hourly employees. For individuals holding salaried positions, it was work engagement, rather than psychological capital, that affected their workplace happiness. For hourly employees, although psychological capital influenced their work engagement and workplace happiness, their work engagement and work happiness remain unrelated. Based on the findings, this study offered practical implications on how to enhance psychological capital for ethnic minority employees.
ISSN:0278-4319
1873-4693
DOI:10.1016/j.ijhm.2021.102881