Agile innovation management in government: A research agenda
Governments are facing an information technology upgrade and legacy problem: outdated systems and acquisition processes are resulting in high-risk technology projects that are either over budget or behind schedule. Recent catastrophic technology failures, such as the failed launch of the politically...
Uloženo v:
| Vydáno v: | Government information quarterly Ročník 33; číslo 3; s. 516 - 523 |
|---|---|
| Hlavní autor: | |
| Médium: | Journal Article |
| Jazyk: | angličtina |
| Vydáno: |
Elsevier Inc
01.07.2016
|
| Témata: | |
| ISSN: | 0740-624X, 1872-9517 |
| On-line přístup: | Získat plný text |
| Tagy: |
Přidat tag
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
|
| Shrnutí: | Governments are facing an information technology upgrade and legacy problem: outdated systems and acquisition processes are resulting in high-risk technology projects that are either over budget or behind schedule. Recent catastrophic technology failures, such as the failed launch of the politically contested online marketplace Healthcare.gov in the U.S. were attributed to an overreliance on external technology contractors and failures to manage large-scale technology contracts in government. As a response, agile software development and modular acquisition approaches, new independent organizational units equipped with fast reacting teams, in combination with a series of policy changes are developed to address the need to innovate digital service delivery in government. This article uses a process tracing approach, as well as initial qualitative interviews with a subset of executives and agency-level digital services members to provide an overview of the existing policies and implementation approaches toward an agile innovation management approach. The article then provides a research framework including research questions that provide guidance for future research on the managerial implementation considerations necessary to scale up the initial efforts and move toward a collaborative and agile innovation management approach in government.
•Agile innovation management is introduced as a comprehensive approach to find solutions for legacy problems in government IT.•Agile innovation management includes modular IT acquisition, agile software development, and leadership.•Acquisition policies need to be expanded by open source, modular, and agile development sprints for quick product delivery.•HR policies need to focus on short term stays in government to attract IT talent from the private sector.•Agile innovation management triggers a cultural change process in government. |
|---|---|
| ISSN: | 0740-624X 1872-9517 |
| DOI: | 10.1016/j.giq.2016.07.004 |