The Role of Stickers in Workplace Apologies: A Study of Perceived Justice and Relationship Repair

This study examines whether using stickers in workplace apologies effectively conveys the sender's attitude and influences the receiver's perception of justice, post-apology satisfaction, and trust. Adopting the receiver's perspective, it investigates how different sticker types used...

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Bibliographic Details
Published in:	International journal of human-computer interaction Vol. 41; no. 22; pp. 14545 - 14557
Main Authors:	Cheng, Fei-Fei, Wu, Yu-Chen, Yang, Fu-Chu, Wu, Chin-Shan
Format:	Journal Article
Language:	English
Published:	Norwood Taylor & Francis 17.11.2025 Lawrence Erlbaum Associates, Inc
Subjects:	Apologies apology Attitudes Communication Discourse strategies formal communication Gender Instant messaging Interpersonal communication Justice LINE stickers perceived justice Perceptions Satisfaction Variance analysis Workplace communication Workplaces
ISSN:	1044-7318, 1532-7590, 1044-7318
Online Access:	Get full text
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