Codesigning AI with End-Users: An AI Literacy Toolkit for Nontechnical Audiences

Abstract This study addresses the challenge of limited AI literacy among the general public hindering effective participation in AI codesign. We present a card-based AI literacy toolkit designed to inform nontechnical audiences about AI and stimulate idea generation. The toolkit incorporates 16 comp...

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Veröffentlicht in:Interacting with computers Jg. 37; H. 5; S. 444 - 456
Hauptverfasser: Smith, Freya, Sadek, Malak, Wan, Echo, Ito, Akira, Mougenot, Céline
Format: Journal Article
Sprache:Englisch
Veröffentlicht: Oxford University Press 01.09.2025
Schlagworte:
multidisciplinary collaboration
participatory design
human-centred design
codesign
AI literacy
ISSN:0953-5438, 1873-7951
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Zusammenfassung:Abstract This study addresses the challenge of limited AI literacy among the general public hindering effective participation in AI codesign. We present a card-based AI literacy toolkit designed to inform nontechnical audiences about AI and stimulate idea generation. The toolkit incorporates 16 competencies from the AI Literacy conceptual framework and employs ‘What if?’ prompts to encourage questioning, mirroring designers’ approaches. Using a mixed methods approach, we assessed the impact of the toolkit. In a design task with nontechnical participants (N = 50), we observed a statistically significant improvement in critical feedback and breadth of AI-related questions after toolkit use. Further, a codesign workshop involving six participants, half without an AI background, revealed positive effects on collaboration between practitioners and end-users, fostering a shared vision and common ground. This research emphasizes the potential of AI literacy tools to enhance the involvement of nontechnical audiences in codesigning AI systems, contributing to more inclusive and informed participatory processes.
ISSN:0953-5438
1873-7951
DOI:10.1093/iwc/iwae029