Measuring Preferred Store Satisfaction Using Consumer Choice Criteria as a Mediating Factor

This paper attempts to model the causal effect that consumers' perception of choice criteria used to determine supermarket patronage has on the levels of perceived satisfaction with a preferred store. A factor analysis was used to determine distinct constructs regarding choice behaviour and a r...

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Bibliographic Details
Published in:Journal of marketing management Vol. 14; no. 7; pp. 705 - 720
Main Authors: Hutcheson, Graeme D., Moutinho, Luiz
Format: Journal Article
Language:English
Published: Helensburgh Taylor & Francis Group 01.10.1998
Helensburgh, Scotland :Westburn Publishers
ISSN:0267-257X, 1472-1376
Online Access:Get full text
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