Ethical issues in the adoption and use of gamified library services: A narrative review and future research directions

There has been a continuous increase and interest in the discussion regarding gamification in libraries and information centers. This necessitates the importance of discussing the ethical issues that concerns the adoption and use of gamified library services. This study adopts the narrative review a...

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Bibliographic Details
Published in:Business information review Vol. 42; no. 2; pp. 98 - 105
Main Author: Adeyemi, Ismail Olatunji
Format: Journal Article
Language:English
Published: London, England SAGE Publications 01.06.2025
Bowker-Saur Ltd
Subjects:
Adoption of innovations
Autonomy
Avoidance behavior
Cheating
Data integrity
Discomfort
Ethical dilemmas
Ethics
Exploitation
Games
Gamification
Information centers
Internet
Librarians
Libraries
Manipulation
Morality
Narratives
Privacy
Research ethics
Services
ethics in gamified library services
gamification
Adoption of gamified library services
gamified library services
ethics in gamification
use of gamified library services
ISSN:0266-3821, 1741-6450
Online Access:Get full text
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Summary:There has been a continuous increase and interest in the discussion regarding gamification in libraries and information centers. This necessitates the importance of discussing the ethical issues that concerns the adoption and use of gamified library services. This study adopts the narrative review approach to provide a discursive review of evidence of past literature, which were consulted both in libraries and the Internet. The study findings showed that ethical issues relating to the adoption of gamified library services include safety of data to be stored in the cloud, data integrity, prevention of manipulation and exploitation of librarians, avoidance of psychological discomfort, and so on. The study showed that ethical issues regarding the use of gamified library services include game overloading, cheating the game system, advantage for technology-savvy users, librarians’ autonomy and privacy, and so on. Future research directions in ethical issues in gamified library services were discussed.
ISSN:0266-3821
1741-6450
DOI:10.1177/02663821251328821