Footing in human-robot conversations how robots might shape participant roles using gaze cues

During conversations, speakers establish their and others' participant roles (who participates in the conversation and in what capacity)--or "footing" as termed by Goffman-using gaze cues. In this paper, we study how a robot can establish the participant roles of its conversational pa...

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Veröffentlicht in:2009 4th ACM/IEEE International Conference on Human-Robot Interaction (HRI) S. 61 - 68
Hauptverfasser: Mutlu, Bilge, Shiwa, Toshiyuki, Kanda, Takayuki, Ishiguro, Hiroshi, Hagita, Norihiro
Format: Tagungsbericht
Sprache:Englisch
Veröffentlicht: New York, NY, USA ACM 09.03.2009
IEEE
Schriftenreihe:ACM Conferences
Schlagworte:
Atmospheric measurements
Conversational participation
Educational institutions
Footing
Gaze
Human-centered computing > Human computer interaction (HCI)
Human-centered computing > Human computer interaction (HCI) > HCI design and evaluation methods
Human-centered computing > Interaction design > Interaction design process and methods > User centered design
Humans
Participant roles
Participation structure
Particle measurements
Robots
Robovie
Shape
Speech
robovie
participant roles
conversational participation
footing
gaze
participation structure
ISBN:1605584045, 9781605584041
ISSN:2167-2121
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Beschreibung
Zusammenfassung:During conversations, speakers establish their and others' participant roles (who participates in the conversation and in what capacity)--or "footing" as termed by Goffman-using gaze cues. In this paper, we study how a robot can establish the participant roles of its conversational partners using these cues. We designed a set of gaze behaviors for Robovie to signal three kinds of participant roles: addressee, bystander, and overhearer. We evaluated our design in a controlled laboratory experiment with 72 subjects in 36 trials. In three conditions, the robot signaled to two subjects, only by means of gaze, the roles of (1) two addressees, (2) an addressee and a bystander, or (3) an addressee and an overhearer. Behavioral measures showed that subjects' participation behavior conformed to the roles that the robot communicated to them. In subjective evaluations, significant differences were observed in feelings of groupness between addressees and others and liking between overhearers and others. Participation in the conversation did not affect task performance-measured by recall of information presented by the robot-but affected subjects' ratings of how much they attended to the task.
ISBN:1605584045
9781605584041
ISSN:2167-2121
DOI:10.1145/1514095.1514109