APA (7th ed.) Citation

Couzin, G., & Grappone, J. (2014). Five Stars: Putting Online Reviews to Work for Your Business (1.). John Wiley & Sons, Incorporated.

Chicago Style (17th ed.) Citation

Couzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. 1. Somerset: John Wiley & Sons, Incorporated, 2014.

MLA (9th ed.) Citation

Couzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. 1. John Wiley & Sons, Incorporated, 2014.