Couzin, G., & Grappone, J. (2014). Five Stars: Putting Online Reviews to Work for Your Business (1.). John Wiley & Sons, Incorporated.
Chicago Style (17th ed.) CitationCouzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. 1. Somerset: John Wiley & Sons, Incorporated, 2014.
MLA (9th ed.) CitationCouzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. 1. John Wiley & Sons, Incorporated, 2014.
Warning: These citations may not always be 100% accurate.