Autonomy Acceptance Model (AAM): The Role of Autonomy and Risk in Security Robot Acceptance

The rapid deployment of security robots across our society calls for further examination of their acceptance. This study explored human acceptance of security robots by theoretically extending the technology acceptance model to include the impact of autonomy and risk. To accomplish this, an online e...

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Bibliographic Details
Published in:2024 19th ACM/IEEE International Conference on Human-Robot Interaction (HRI) pp. 840 - 849
Main Authors: Ye, Xin, Jo, Wonse, Ali, Arsha, Bhatti, Samia Cornelius, Esterwood, Connor, Kassie, Hana Andargie, Peter Robert, Lionel
Format: Conference Proceeding
Language:English
Published: ACM 11.03.2024
Subjects:
Active appearance model
Autonomy
Computational modeling
Human computer interaction
Human-robot acceptance
Human-robot interaction
Risk
Robot
Robots
Security
Security robots
Technology acceptance model
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Summary:The rapid deployment of security robots across our society calls for further examination of their acceptance. This study explored human acceptance of security robots by theoretically extending the technology acceptance model to include the impact of autonomy and risk. To accomplish this, an online experiment involving 236 participants was conducted. Participants were randomly assigned to watch a video introducing a security robot operating at an autonomy level of low, moderate, or high, and presenting either a low or high risk to humans. This resulted in a 3 (autonomy) × 2 (risk) between-subjects design. The findings suggest that increased perceived usefulness, perceived ease of use, and trust enhance acceptance, while higher robot autonomy tends to decrease acceptance. Additionally, the physical risk associated with security robots moderates the relationship between autonomy and acceptance. Based on these results, this paper offer recommendations for future research on security robots.CCS CONCEPTS* Human-centered computing → HCI theory, concepts and models; Empirical studies in HCI.
DOI:10.1145/3610977.3635005