Crowdassistant a virtual buddy for crowd worker

Crowdsourcing is an emerging practice which provides workers, across the globe, to work on their choice of tasks. It offers many benefits to people over traditional long term employment model, such as, schedule and geographic flexibility, easy access to work, an opportunity to gain experience on wid...

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Bibliographic Details
Published in:2018 IEEE ACM 5th International Workshop on Crowd Sourcing in Software Engineering (CSI SE) pp. 17 - 20
Main Authors: Abhinav, Kumar, Dubey, Alpana, Jain, Sakshi, Bhatia, Gurpriya Kaur, McCartin, Blake, Bhardwaj, Nitish
Format: Conference Proceeding
Language:English
Published: New York, NY, USA ACM 27.05.2018
Series:ACM Conferences
Subjects:
Artificial intelligence
Computing methodologies > Artificial intelligence > Distributed artificial intelligence > Intelligent agents
Conferences
Crowd Worker
Crowdsourcing
Education
Engineering profession
Face
Information systems > World Wide Web > Web applications > Crowdsourcing
Intelligent Agents
Task analysis
Virtual Agent
crowd worker
intelligent agents
crowdsourcing
virtual agent
ISBN:9781450357333, 1450357334
Online Access:Get full text
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Summary:Crowdsourcing is an emerging practice which provides workers, across the globe, to work on their choice of tasks. It offers many benefits to people over traditional long term employment model, such as, schedule and geographic flexibility, easy access to work, an opportunity to gain experience on wide variety of tasks, or supplemental revenue streams. However, it also brings a new set of challenges to the workers. Workers on crowdsourcing platform do not have similar level of support as they get in traditional employment model, such as career guidance, compensation counseling, HR support, etc. To overcome the challenges crowd workers face, we propose "CrowdAssistant" which acts as a virtual buddy for the worker and helps them throughout their career journey on the platform. It even renders a level of support impossible for human managers and career counselors to provide. The proposed system acts as a personalized assistant and pro-actively supports worker's needs. It is the first of its kind to the best of our knowledge.
ISBN:9781450357333
1450357334
DOI:10.1145/3195863.3195865