APA (7th ed.) Citation

Akkermans, H. (2018). Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent (1st ed. 2018.). Springer International Publishing.

Chicago Style (17th ed.) Citation

Akkermans, Henk. Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent. 1st ed. 2018. Cham: Springer International Publishing, 2018.

MLA (9th ed.) Citation

Akkermans, Henk. Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent. 1st ed. 2018. Springer International Publishing, 2018.