Information Needs and Practices Supported by ChatGPT.
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| Titel: | Information Needs and Practices Supported by ChatGPT. |
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| Autoren: | Gorichanaz, Tim1 (AUTHOR) gorichanaz@drexel.edu |
| Quelle: | Proceedings of the Association for Information Science & Technology. Oct2025, Vol. 62 Issue 1, p253-262. 10p. |
| Schlagwörter: | *Information needs, *Information resources, *Artificial intelligence, Generative artificial intelligence, ChatGPT |
| Abstract: | This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes. The findings show that ChatGPT is used in a range of life domains (home/family, work, leisure, etc.) and for a range of human needs (writing/editing, learning, simple programming tasks, etc.), constituting the information needs that people use ChatGPT to address. Related to these information needs, the findings show six categories of information practices that ChatGPT supports: Writing, Deciding, Identifying, Ideating, Talking, and Critiquing. This work suggests that, in the AI age, information need should be conceptualized not just as a matter of "getting questions answered" or even "making sense," but as skillfully coping in the world, a notion that includes both understanding and action. This study leads to numerous opportunities for future work at the junction of generative AI and information needs, seeking, use and experience. [ABSTRACT FROM AUTHOR] |
| Datenbank: | Library, Information Science & Technology Abstracts |
Nájsť tento článok vo Web of Science | Abstract: | This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes. The findings show that ChatGPT is used in a range of life domains (home/family, work, leisure, etc.) and for a range of human needs (writing/editing, learning, simple programming tasks, etc.), constituting the information needs that people use ChatGPT to address. Related to these information needs, the findings show six categories of information practices that ChatGPT supports: Writing, Deciding, Identifying, Ideating, Talking, and Critiquing. This work suggests that, in the AI age, information need should be conceptualized not just as a matter of "getting questions answered" or even "making sense," but as skillfully coping in the world, a notion that includes both understanding and action. This study leads to numerous opportunities for future work at the junction of generative AI and information needs, seeking, use and experience. [ABSTRACT FROM AUTHOR] |
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| ISSN: | 23739231 |
| DOI: | 10.1002/pra2.1253 |