Navigating the logics of changing public facilities management

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Bibliographic Details
Title: Navigating the logics of changing public facilities management
Authors: Svensson, Ingrid, 1987, Löwstedt, Martin, 1982
Source: I energiomställningens tjänst: Att leda strategisk förändring i kommunal fastighetsförvaltning Facilities. 39(11-12):737-758
Subject Terms: Management, Public sector, Facilities management, Working practices, Organizational change, Work
Description: Abstract Purpose–The purpose of this paper is to explore how a multitude of demands and challenges faced bypublic facilities management organizations ’(PFMOs) particularly in relation to a large building stock in need of measures ’are acted upon and negotiated in practice. Specifically this study asks: What are the institutional logics (IL) that constitute the organizational context of PFMOs? How does an institutional worker navigate to create change in PFMOs? Design/methodology/approach–Data were collected through a case study of a public facility management organization and include interviews, a questionnaire, observations and organizationaldocuments. The analytical focus is the work of a single actor, a project manager portrayed as “the navigator” and his institutional work (IW) of developing and implementing new organizational practices, to meet current challenges and develop a more “strategic” facility management. Findings–The complex institutional landscape faced by officials in PFMOs enforce officials responsible for implementing and developing new practices to become navigators. Originality/value–The findings offer a rich practice-based account of the day-to-day IW carried out by actorsthat try to navigate complex institutional landscapes, consisting of multiple and, at times, conflicting IL. Current challenges for PFMOs are to be portrayed as multi-dimensional and the actual work to transform organizational practices in this context is highly complex, unordered and messy. The findings point towards a need for new competences and roles to tackle current challenges; geared towards integrating different logics and perspectives.
File Description: electronic
Access URL: https://research.chalmers.se/publication/524074
https://research.chalmers.se/publication/524164
https://research.chalmers.se/publication/524189
https://research.chalmers.se/publication/524189/file/524189_Fulltext.pdf
Database: SwePub
Description
Abstract:Abstract Purpose–The purpose of this paper is to explore how a multitude of demands and challenges faced bypublic facilities management organizations ’(PFMOs) particularly in relation to a large building stock in need of measures ’are acted upon and negotiated in practice. Specifically this study asks: What are the institutional logics (IL) that constitute the organizational context of PFMOs? How does an institutional worker navigate to create change in PFMOs? Design/methodology/approach–Data were collected through a case study of a public facility management organization and include interviews, a questionnaire, observations and organizationaldocuments. The analytical focus is the work of a single actor, a project manager portrayed as “the navigator” and his institutional work (IW) of developing and implementing new organizational practices, to meet current challenges and develop a more “strategic” facility management. Findings–The complex institutional landscape faced by officials in PFMOs enforce officials responsible for implementing and developing new practices to become navigators. Originality/value–The findings offer a rich practice-based account of the day-to-day IW carried out by actorsthat try to navigate complex institutional landscapes, consisting of multiple and, at times, conflicting IL. Current challenges for PFMOs are to be portrayed as multi-dimensional and the actual work to transform organizational practices in this context is highly complex, unordered and messy. The findings point towards a need for new competences and roles to tackle current challenges; geared towards integrating different logics and perspectives.
ISSN:02632772
DOI:10.1108/F-06-2020-0069