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The Resilient Public Library: Understanding and Reflecting on Own Practice

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Bibliographic Details
Title: The Resilient Public Library: Understanding and Reflecting on Own Practice
Authors: Lindén, Magnus, Isberg, Catharina, Westrup, Ulrika, Lidén, Alina
Contributors: Lund University, Faculty of Social Sciences, Departments of Administrative, Economic and Social Sciences, Department of Psychology, Lunds universitet, Samhällsvetenskapliga fakulteten, Samhällsvetenskapliga institutioner och centrumbildningar, Institutionen för psykologi, Originator, Lund University, Faculty of Social Sciences, Departments of Administrative, Economic and Social Sciences, Department of Service Studies, Lunds universitet, Samhällsvetenskapliga fakulteten, Samhällsvetenskapliga institutioner och centrumbildningar, Institutionen för tjänstevetenskap, Originator
Source: Journal of Librarianship and Information Science. 57(1):105-117
Subject Terms: Social Sciences, Psychology, Samhällsvetenskap, Psykologi, Media and Communications, Information Studies, Medie, kommunikations, och informationsvetenskaper, Biblioteks-och informationsvetenskap
Description: This article describes, discusses, and evaluates an educational program aimed at building resilience in public libraries. The program focuses on personal and organizational resilience and builds upon four themes: trust, stress and uncertainty, group identity, and character-strengths. Eighty-seven Swedish public library professionals participated in it. A mixed-method approach was used to study how the program supported employees in discussing and reflecting on resilience, as well as how they experienced what the program had given them in terms of knowledge and insights. Two main results are addressed; (i) the value of an educational program lies both in its power to make employees jointly discuss and reflect on their own roles and situations and in library-management using this information to change the organization, and (ii) staff gaining new insight and knowledge from the program experienced improvements in a number of outcomes related to the content of the program. Overall, this study implies that locally designed educational programs facilitate both personal and organizational resilience at public libraries
Access URL: https://doi.org/10.1177/09610006231200897
Database: SwePub
Description
Abstract:This article describes, discusses, and evaluates an educational program aimed at building resilience in public libraries. The program focuses on personal and organizational resilience and builds upon four themes: trust, stress and uncertainty, group identity, and character-strengths. Eighty-seven Swedish public library professionals participated in it. A mixed-method approach was used to study how the program supported employees in discussing and reflecting on resilience, as well as how they experienced what the program had given them in terms of knowledge and insights. Two main results are addressed; (i) the value of an educational program lies both in its power to make employees jointly discuss and reflect on their own roles and situations and in library-management using this information to change the organization, and (ii) staff gaining new insight and knowledge from the program experienced improvements in a number of outcomes related to the content of the program. Overall, this study implies that locally designed educational programs facilitate both personal and organizational resilience at public libraries
ISSN:17416477
DOI:10.1177/09610006231200897