Navigating the Self-Service Revolution With Smart Machines

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Titel: Navigating the Self-Service Revolution With Smart Machines
Beschreibung: 'This book provides a comprehensive exploration of Self-Service Technology (SST) as a transformative force in the retail landscape, scrutinizing its complexities, dualities, and far-reaching implications across diverse environments. This work delves into the multifaceted nature of SST, examining how its rise is reshaping customer experiences, operational efficiencies, and business models in urban centers while contrasting these developments with the under-penetration and unique challenges in rural areas'-- Provided by publisher.
Autoren: Balraj Verma, Mike Schulze, Timi Olubiyi, Kamal Upreti
Resource Type: eBook.
Schlagworte: Customer services--Automation--Case studies, Retail trade--Data processing--Case studies, Artificial intelligence--Financial applications--Case studies, Self-service (Economics)--Case studies
Categories: BUSINESS & ECONOMICS / Industries / Service, TECHNOLOGY & ENGINEERING / Electronics / General, COMPUTERS / Internet of Things (IoT)
Datenbank: eBook Index
Beschreibung
Abstract:'This book provides a comprehensive exploration of Self-Service Technology (SST) as a transformative force in the retail landscape, scrutinizing its complexities, dualities, and far-reaching implications across diverse environments. This work delves into the multifaceted nature of SST, examining how its rise is reshaping customer experiences, operational efficiencies, and business models in urban centers while contrasting these developments with the under-penetration and unique challenges in rural areas'-- Provided by publisher.
ISBN:9798337312958
9798337312972
9798337312989