Seeking empathy: mediators for an automated administration

Uloženo v:
Podrobná bibliografie
Název: Seeking empathy: mediators for an automated administration
Autoři: Oscar Expósito-López
Zdroj: International Journal of Digital Law, Vol 4, Iss 3, Pp 151-172 (2024)
Informace o vydavateli: Editora Fórum, 2024.
Rok vydání: 2024
Sbírka: LCC:Public law
Témata: artificial intelligence, automated administration, role of public official, administrative mediation, administrative decision-making, administrative humanization, Public law, K3150, Regulation of industry, trade, and commerce. Occupational law, K3840-4375
Popis: Technological advancements in the field of artificial intelligence are increasingly bringing us closer to the possibility of incorporating automation in administrative decision-making. This tool would yield significant benefits in key areas such as efficiency and improvement of public services. However, it also poses risks, such as the potential loss of empathy that public workers contribute to decision-making and even the displacement of administrative personnel engaged in the processing of files. This study aims to delve into the aspects where the implementation of automated administration would be feasible, distinguishing between rule-based and discretionary decisions. Administrative mediation and artificial intelligence have distinct but teleologically complementary scopes of applicability within these powers. Consequently, we will explore how the role of the administrative mediator can represent a new administrative employment opportunity resulting from these new technological advancements, in search of the empathy and humanity compromised by the purely objective and amoral actions of any form of artificial intelligence.
Druh dokumentu: article
Popis souboru: electronic resource
Jazyk: English
Spanish; Castilian
Italian
Portuguese
ISSN: 2675-7087
Relation: https://journal.nuped.com.br/index.php/revista/article/view/1263; https://doaj.org/toc/2675-7087
DOI: 10.47975/digital.law.vol.4.n.3.lopez
Přístupová URL adresa: https://doaj.org/article/0141aead52df42c19e244847db1bb81a
Přístupové číslo: edsdoj.0141aead52df42c19e244847db1bb81a
Databáze: Directory of Open Access Journals
Popis
Abstrakt:Technological advancements in the field of artificial intelligence are increasingly bringing us closer to the possibility of incorporating automation in administrative decision-making. This tool would yield significant benefits in key areas such as efficiency and improvement of public services. However, it also poses risks, such as the potential loss of empathy that public workers contribute to decision-making and even the displacement of administrative personnel engaged in the processing of files. This study aims to delve into the aspects where the implementation of automated administration would be feasible, distinguishing between rule-based and discretionary decisions. Administrative mediation and artificial intelligence have distinct but teleologically complementary scopes of applicability within these powers. Consequently, we will explore how the role of the administrative mediator can represent a new administrative employment opportunity resulting from these new technological advancements, in search of the empathy and humanity compromised by the purely objective and amoral actions of any form of artificial intelligence.
ISSN:26757087
DOI:10.47975/digital.law.vol.4.n.3.lopez