Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation?: professionalism confirmed or disconfirmed by sector affiliation?
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| Title: | Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation?: professionalism confirmed or disconfirmed by sector affiliation? |
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| Authors: | Matthias Döring, Jurgen Willems |
| Contributors: | Applied Economics |
| Source: | International Public Management Journal. 26:221-239 |
| Publisher Information: | Informa UK Limited, 2021. |
| Publication Year: | 2021 |
| Subject Terms: | 501021 Social psychology, 505027 Administrative studies, 502026 Human resource management, 605005 Audience research, 211903 Betriebswissenschaften, 211903 Science of management, 502026 Personalmanagement, 505027 Verwaltungslehre, 05 social sciences, 501021 Sozialpsychologie, 605005 Publikumsforschung, 0506 political science |
| Description: | Public service stereotypes have been the subject of various studies in public administration research. However, the cognitive processes that form the basis of these stereotypes and the heuristics processing of stereotypical information, remain empirically vague. Starting from insights on the anti-public sector bias and representativeness heuristic, we apply an experimental vignette study (n = 1,412) in which we analyze how citizens process information on employees' sector affiliation. Furthermore, we integrate non-work role-referencing to test the stereotype confirmation assumption underlying the representativeness heuristic. Our results show that sector as well as non-work role-referencing influences perceived employee professionalism but has little effect on positive stereotype confirmation. However, our results do not confirm a congruity effect of consistent stereotypical information. |
| Document Type: | Article |
| File Description: | text |
| Language: | English |
| ISSN: | 1559-3169 1096-7494 |
| DOI: | 10.1080/10967494.2021.1971125 |
| Access URL: | https://www.tandfonline.com/doi/pdf/10.1080/10967494.2021.1971125?needAccess=true https://www.tandfonline.com/doi/full/10.1080/10967494.2021.1971125 https://portal.findresearcher.sdu.dk/en/publications/processing-stereotypes-professionalism-confirmed-or-disconfirmed- https://epub.wu.ac.at/id/eprint/8307 https://research.wu.ac.at/de/publications/987b9ae3-018f-494f-9e59-e7f873af9557 https://doi.org/10.1080/10967494.2021.1971125 https://biblio.vub.ac.be/vubir/(67209af0-56fa-4e49-8ad0-0f68324c229a).html |
| Rights: | CC BY NC ND |
| Accession Number: | edsair.doi.dedup.....f71e46c8084e8e3419cd49dc157cef0b |
| Database: | OpenAIRE |
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Nájsť tento článok vo Web of Science | Abstract: | Public service stereotypes have been the subject of various studies in public administration research. However, the cognitive processes that form the basis of these stereotypes and the heuristics processing of stereotypical information, remain empirically vague. Starting from insights on the anti-public sector bias and representativeness heuristic, we apply an experimental vignette study (n = 1,412) in which we analyze how citizens process information on employees' sector affiliation. Furthermore, we integrate non-work role-referencing to test the stereotype confirmation assumption underlying the representativeness heuristic. Our results show that sector as well as non-work role-referencing influences perceived employee professionalism but has little effect on positive stereotype confirmation. However, our results do not confirm a congruity effect of consistent stereotypical information. |
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| ISSN: | 15593169 10967494 |
| DOI: | 10.1080/10967494.2021.1971125 |