A two-phase learning approach integrated with multi-source features for cloud service QoS prediction

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Bibliographic Details
Title: A two-phase learning approach integrated with multi-source features for cloud service QoS prediction
Authors: Chen, Fuzan, Yang, Jing, Feng, Haiyang, Wu, Harris, Li, Minqiang
Source: Frontiers of Engineering Management. 12:117-127
Publisher Information: Springer Science and Business Media LLC, 2025.
Publication Year: 2025
Subject Terms: Artificial Intelligence and Robotics, Theory and Algorithms, Similarity measure, Data Science, Matrix factorization, QoS prediction, Cloud service, Deep neural network, Recommendation, Technology and Innovation, Quality
Description: Quality of Service (QoS) is a key factor for users when choosing cloud services. However, QoS values are often unavailable due to insufficient user evaluations or provider data. To address this, we propose a new QoS prediction method, Multi-source Feature Two-phase Learning (MFTL). MFTL incorporates multiple sources of features influencing QoS and uses a two-phase learning framework to make effective use of these features. In the first phase, coarse-grained learning is performed using a neighborhood-integrated matrix factorization model, along with a strategy for selecting high-quality neighbors for target users. In the second phase, reinforcement learning through a deep neural network is used to capture interactions between users and services. We conducted several experiments using the WS-Dream data set to assess MFTL’s performance in predicting response time QoS. The results show that MFTL outperforms many leading QoS prediction methods.
Document Type: Article
File Description: application/pdf
Language: English
ISSN: 2096-0255
2095-7513
DOI: 10.1007/s42524-025-4038-x
Rights: CC BY
Accession Number: edsair.doi.dedup.....ef0fcee82c23e7e85b8b9c23f5b0a8a7
Database: OpenAIRE
Description
Abstract:Quality of Service (QoS) is a key factor for users when choosing cloud services. However, QoS values are often unavailable due to insufficient user evaluations or provider data. To address this, we propose a new QoS prediction method, Multi-source Feature Two-phase Learning (MFTL). MFTL incorporates multiple sources of features influencing QoS and uses a two-phase learning framework to make effective use of these features. In the first phase, coarse-grained learning is performed using a neighborhood-integrated matrix factorization model, along with a strategy for selecting high-quality neighbors for target users. In the second phase, reinforcement learning through a deep neural network is used to capture interactions between users and services. We conducted several experiments using the WS-Dream data set to assess MFTL’s performance in predicting response time QoS. The results show that MFTL outperforms many leading QoS prediction methods.
ISSN:20960255
20957513
DOI:10.1007/s42524-025-4038-x