Managing knowledge workers in healthcare context: role of individual and knowledge characteristics in physicians' knowledge sharing

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Bibliographic Details
Title: Managing knowledge workers in healthcare context: role of individual and knowledge characteristics in physicians' knowledge sharing
Authors: Harb, Yousra, Zahrawi, Ali, Shehabat, Issa, Zhang, Zuopeng (Justin)
Source: Industrial Management & Data Systems. 121:381-408
Publisher Information: Emerald, 2021.
Publication Year: 2021
Subject Terms: Knowledge sharing, Individual characteristics, Physicians, Healthcare, Knowledge characteristics, 0502 economics and business, 05 social sciences, 3. Good health
Description: PurposeSharing knowledge of physicians in hospitals is critical and significant in terms of providing better healthcare services. Despite the significance of knowledge sharing in the healthcare setting, very few studies have empirically investigated knowledge sharing drivers among physicians. Particularly, the process of knowledge sharing through the interplay between individual characteristics, knowledge characteristics, and intention in a healthcare setting has received very little empirical support. In this study, the authors draw upon personality traits and knowledge characteristics theories to develop a theoretical model to empirically examine the effect of individual characteristics and knowledge characteristics on physicians' knowledge sharing behavior.Design/methodology/approachBased on a sample of 215 physicians from 20 hospitals in Jordan, the authors conducted data analysis using the partial least squares statistical technique.FindingsThe study revealed that the personality traits (Extraversion, Neuroticism, Agreeableness and Conscientiousness) significantly influence physician intention to share knowledge. Knowledge characteristic (Situatedness) was also found to affect the intention to share knowledge.Originality/valueVery little is known about the effect of individual characteristics and knowledge characteristics on knowledge sharing behavior among physicians. The study contributes to the related literature by empirically investigating how individual characteristics and knowledge characteristics influence physicians' knowledge sharing behavior. The findings add to the understanding of the role of personality traits and knowledge characteristics in physicians' intention to share knowledge and give important insights for practice and theory.
Document Type: Article
Language: English
ISSN: 0263-5577
DOI: 10.1108/imds-02-2020-0097
Access URL: https://www.emerald.com/insight/content/doi/10.1108/IMDS-02-2020-0097/full/html
https://dblp.uni-trier.de/db/journals/imds/imds121.html#HarbZSZ21
Rights: Emerald Insight Site Policies
Accession Number: edsair.doi.dedup.....99ec028933b12b7f07341efc8c51afd4
Database: OpenAIRE
Description
Abstract:PurposeSharing knowledge of physicians in hospitals is critical and significant in terms of providing better healthcare services. Despite the significance of knowledge sharing in the healthcare setting, very few studies have empirically investigated knowledge sharing drivers among physicians. Particularly, the process of knowledge sharing through the interplay between individual characteristics, knowledge characteristics, and intention in a healthcare setting has received very little empirical support. In this study, the authors draw upon personality traits and knowledge characteristics theories to develop a theoretical model to empirically examine the effect of individual characteristics and knowledge characteristics on physicians' knowledge sharing behavior.Design/methodology/approachBased on a sample of 215 physicians from 20 hospitals in Jordan, the authors conducted data analysis using the partial least squares statistical technique.FindingsThe study revealed that the personality traits (Extraversion, Neuroticism, Agreeableness and Conscientiousness) significantly influence physician intention to share knowledge. Knowledge characteristic (Situatedness) was also found to affect the intention to share knowledge.Originality/valueVery little is known about the effect of individual characteristics and knowledge characteristics on knowledge sharing behavior among physicians. The study contributes to the related literature by empirically investigating how individual characteristics and knowledge characteristics influence physicians' knowledge sharing behavior. The findings add to the understanding of the role of personality traits and knowledge characteristics in physicians' intention to share knowledge and give important insights for practice and theory.
ISSN:02635577
DOI:10.1108/imds-02-2020-0097