The potential effects of organisational cynicism on job satisfaction
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| Title: | The potential effects of organisational cynicism on job satisfaction |
|---|---|
| Authors: | M. Çağrı Pehlivanoğlu |
| Contributors: | İstanbul Kent Üniversitesi, Fakülteler, İktisadi, İdari ve Sosyal Bilimler Fakültesi, İşletme Bölümü, Pehlivanoğlu, M. Çağrı |
| Source: | Business & Management Studies: An International Journal. 13:736-746 |
| Publisher Information: | ACC Publishing, 2025. |
| Publication Year: | 2025 |
| Subject Terms: | Organisational Cynicism, Perakende Sektörü, Örgütsel Sinizm, İş Tatmini, Job Satisfaction, Retail Industry |
| Description: | The purpose of this study is to investigate the impact of organisational cynicism on job satisfaction among retail sales employees. Organisational cynicism is related to an employee's negative attitude towards the organisation. Due to its potential detrimental impact on individuals, it is presumed that organisational cynicism might affect job satisfaction. Questionnaires gather research data. The validity of the scales is ensured using principal component analysis. To assess reliability, Cronbach's alpha values are calculated. Multiple regression analysis is executed to test the hypotheses. Research findings demonstrate that the affective and cognitive dimensions of organisational cynicism affect job satisfaction, whereas the behavioural dimension does not exert any significant effect. This research extends the existing literature by analysing the potential impact of organisational cynicism on job satisfaction within the retail sales workforce. The results of the study emphasise the importance of additional management efforts to reduce the formation of employee cynicism and to increase job satisfaction within organisations. |
| Document Type: | Article |
| File Description: | application/pdf |
| ISSN: | 2148-2586 |
| DOI: | 10.15295/bmij.v13i2.2533 |
| Access URL: | https://hdl.handle.net/20.500.12780/1171 https://www.bmij.org/index.php/1/article/view/2533 https://doi.org/10.15295/bmij.v13i2.2533 |
| Rights: | CC BY NC ND |
| Accession Number: | edsair.doi.dedup.....7c3ab87e86ddebb9ae931ef18da5a204 |
| Database: | OpenAIRE |
| Abstract: | The purpose of this study is to investigate the impact of organisational cynicism on job satisfaction among retail sales employees. Organisational cynicism is related to an employee's negative attitude towards the organisation. Due to its potential detrimental impact on individuals, it is presumed that organisational cynicism might affect job satisfaction. Questionnaires gather research data. The validity of the scales is ensured using principal component analysis. To assess reliability, Cronbach's alpha values are calculated. Multiple regression analysis is executed to test the hypotheses. Research findings demonstrate that the affective and cognitive dimensions of organisational cynicism affect job satisfaction, whereas the behavioural dimension does not exert any significant effect. This research extends the existing literature by analysing the potential impact of organisational cynicism on job satisfaction within the retail sales workforce. The results of the study emphasise the importance of additional management efforts to reduce the formation of employee cynicism and to increase job satisfaction within organisations. |
|---|---|
| ISSN: | 21482586 |
| DOI: | 10.15295/bmij.v13i2.2533 |
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