The potential effects of organisational cynicism on job satisfaction

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Bibliographic Details
Title: The potential effects of organisational cynicism on job satisfaction
Authors: M. Çağrı Pehlivanoğlu
Contributors: İstanbul Kent Üniversitesi, Fakülteler, İktisadi, İdari ve Sosyal Bilimler Fakültesi, İşletme Bölümü, Pehlivanoğlu, M. Çağrı
Source: Business & Management Studies: An International Journal. 13:736-746
Publisher Information: ACC Publishing, 2025.
Publication Year: 2025
Subject Terms: Organisational Cynicism, Perakende Sektörü, Örgütsel Sinizm, İş Tatmini, Job Satisfaction, Retail Industry
Description: The purpose of this study is to investigate the impact of organisational cynicism on job satisfaction among retail sales employees. Organisational cynicism is related to an employee's negative attitude towards the organisation. Due to its potential detrimental impact on individuals, it is presumed that organisational cynicism might affect job satisfaction. Questionnaires gather research data. The validity of the scales is ensured using principal component analysis. To assess reliability, Cronbach's alpha values are calculated. Multiple regression analysis is executed to test the hypotheses. Research findings demonstrate that the affective and cognitive dimensions of organisational cynicism affect job satisfaction, whereas the behavioural dimension does not exert any significant effect. This research extends the existing literature by analysing the potential impact of organisational cynicism on job satisfaction within the retail sales workforce. The results of the study emphasise the importance of additional management efforts to reduce the formation of employee cynicism and to increase job satisfaction within organisations.
Document Type: Article
File Description: application/pdf
ISSN: 2148-2586
DOI: 10.15295/bmij.v13i2.2533
Access URL: https://hdl.handle.net/20.500.12780/1171
https://www.bmij.org/index.php/1/article/view/2533
https://doi.org/10.15295/bmij.v13i2.2533
Rights: CC BY NC ND
Accession Number: edsair.doi.dedup.....7c3ab87e86ddebb9ae931ef18da5a204
Database: OpenAIRE
Description
Abstract:The purpose of this study is to investigate the impact of organisational cynicism on job satisfaction among retail sales employees. Organisational cynicism is related to an employee's negative attitude towards the organisation. Due to its potential detrimental impact on individuals, it is presumed that organisational cynicism might affect job satisfaction. Questionnaires gather research data. The validity of the scales is ensured using principal component analysis. To assess reliability, Cronbach's alpha values are calculated. Multiple regression analysis is executed to test the hypotheses. Research findings demonstrate that the affective and cognitive dimensions of organisational cynicism affect job satisfaction, whereas the behavioural dimension does not exert any significant effect. This research extends the existing literature by analysing the potential impact of organisational cynicism on job satisfaction within the retail sales workforce. The results of the study emphasise the importance of additional management efforts to reduce the formation of employee cynicism and to increase job satisfaction within organisations.
ISSN:21482586
DOI:10.15295/bmij.v13i2.2533